Creating a work culture where employees can fully and honestly contribute is essential. To foster this culture, it is necessary to have high levels of psychological safety, which allows employees to speak up without fear of retribution.
While we know a lot about psychological safety and its benefits, there has been little evidence about how to foster it until now. To investigate what could be keeping people from speaking up, researchers at Sandoz, a Novartis division, conducted a study on how managers' behaviors affect employees' perceptions of psychological safety. They developed a minimally invasive intervention that guided managers on how to conduct one-on-one meetings with their teams.
Over a six-week period, the researchers tested the effectiveness of the intervention, which was based on encouraging managers to treat employees as unique individuals.