BPO Industry News

Topic

About the Philippines

A collection of 55 issues

Global digital business school Hyper Island sees opportunities in PHL, opens programs

Global digital business school Hyper Island Institute of Higher Education has launched its Digital Management Accelerator Program, Masters of Arts in Digital Management, and Business Solutions services in the Philippines, aiming to address the disparity between technology and human development.

Jobs for youth to power Philippines economic recovery

The Philippines will need to generate more and better quality jobs for the youth for stronger economic recovery and long-term growth, according to the World Bank.

AI is a strategic capability – expert

AI is now considered to be a strategic capability that would improve our country's economic activity as it moves toward a more technologically advanced society.

iQor Earns BPO Center of the Year From Leading Home Warranty Company

The first-place honor has been presented to iQor call center locations since the award’s inception in 2019 (iQor Clark in 2019 and Trinidad in 2020).

Online hiring in PH soars in January, says new report

Despite the 7% annual drop in e-recruitment activity, the MoM increase in hiring is a testimony to the reviving job market in the Philippines, the company said. However, the emphasis remains on re-skilling and upskilling employees to thrive in current market dynamics.

BSP sees more inflows of foreign investments

The Bangko Sentral ng Pilipinas (BSP) sees more foreign direct investments (FDI) and speculative funds entering the Philippines in the next two years due to the structural reforms undertaken by the government.

Feb. inflation likely hit 8.9% — poll

PHILIPPINE INFLATION likely further quickened in February, with upward pressure expected from higher prices of cooking gas and food, analysts said.

House committee passes E-governance bill

The House committee on appropriations has passed the proposal that aims to institutionalize the government’s transition to e-governance.

Another BPO firm to expand in Ilocos Norte

Sutherland aims to train and hire talented and skilled local residents, enabling them to respond to the increasing demand for qualified customer service and technical support associates in the country.

Calling all WOMENtrepreneurs in BPOs! Payoneer to host a meetup event with women leaders in the outsourcing industry

Payoneer, the world’s leading cross-border payments platform, is set to host the very first Payoneer WOMENtrepreneurs Meetup: Connect with women leading the PH outsourcing sector event on March 9, 2023 at WeWork Menarco Tower in Bonifacio Global City.