The provincial chief executive said during the gathering that the company will hire about 1,200 call center agents and employees for its forthcoming operation.
Sutherland aims to train and hire talented and skilled local residents, enabling them to respond to the increasing demand for qualified customer service and technical support associates in the country.
Sitel Philippines has long been responding to this challenge with its Sitel Academy, a pioneering free BPO upskilling program for students, near-hires, and individuals who are usually deprived of good career opportunities.
Global customer experience (CX) provider Alorica has expanded its presence in Davao City with the unveiling of its newest facility, Alorica Davao 3, inside the bustling Matina IT Park.
DATAMATICS, a global digital technology, operations and experience management company, inaugurated its new omni-channel customer support center at Pasig City, Manila. The facility was inaugurated by His Excellency Shambhu Kumaran, the Indian ambassador to the Philippines.
DAVAO’s information and communications technology (ICT) industry is planning to double the current business process management (BPM) workforce in the region to 150,000 by 2028.
Excellent health programs are the top draw for people considering a career in the BPO industry, a recent study conducted by Sitel Philippines revealed.
Australian and American-owned call center Select VoiceCom (SVC) opens its recruitment hub at Cebu IT Park to help local professionals find jobs in the city.
IBPAP President Jack Madrid revealed on Monday that the IT-BPM industry will end the year on a high note with the robust revenue contribution. The industry expects to end the year employing 1.56 million Filipinos.