BPO Industry News

Topic

Philippines Outsourcing

A collection of 5 issues

Datamatics inaugurates customer support center in PH

DATAMATICS, a global digital technology, operations and experience management company, inaugurated its new omni-channel customer support center at Pasig City, Manila. The facility was inaugurated by His Excellency Shambhu Kumaran, the Indian ambassador to the Philippines.

Davao ICT industry targets doubling of BPM workforce

DAVAO’s information and communications technology (ICT) industry is planning to double the current business process management (BPM) workforce in the region to 150,000 by 2028.

Excellent health programs top draw for BPO jobseekers, Sitel study shows

Excellent health programs are the top draw for people considering a career in the BPO industry, a recent study conducted by Sitel Philippines revealed.

SVC launches Cebu recruitment hub for job-seeking professionals

Australian and American-owned call center Select VoiceCom (SVC) opens its recruitment hub at Cebu IT Park to help local professionals find jobs in the city.

IT-BPM seen to reap $32-B revenue

IBPAP President Jack Madrid revealed on Monday that the IT-BPM industry will end the year on a high note with the robust revenue contribution. The industry expects to end the year employing 1.56 million Filipinos.